Works with WhatsApp.Every message picked up, and nothing typed twice.
Customers keep using WhatsApp. Your team works from one shared inbox. An AI agent answers routine questions within rules you set, and hands the rest to your team.
WhatsApp inbox
Needs a person2Agent answered41All today57The agent answers routine questions from information you approved. Orders, money and anything unusual wait for a person’s OK.
- In from customers
- Messages, orders and payment slips
- Out to customers
- Answers, confirmations and reminders
- Access
- Through your own WhatsApp Business account
- One integration
- Focused project, from RM 5k
What moves, and which way.
You choose what the agent answers and which messages go out. Each one is a feature with a fixed price.
In from customers
- Messages and photosInto one shared inbox your whole team can see.
- Orders typed in chatTurned into draft orders, checked before they go.
- Payment slipsMatched to the right invoice.
Out to customers
- Routine answers from the AI agentPrices, stock and opening hours, from information you approved.
- Order and delivery updatesConfirmed, out for delivery, delivered.
- Reminders and statementsOnly to customers who agreed to hear from you on WhatsApp.
WhatsApp charges for some business messages, such as reminders, billed to your own account. AI usage is paid separately, from a usage account you top up. How our AI agents work →
An agent that knows its limits.
Screens from a baking supplies shop’s system. Names and figures are changed.
You set what it may answer.
The agent answers routine questions – prices, stock, opening hours – from information you approved. Orders, money and anything unusual wait for a person’s OK, and the chat goes to your team.
AI agent rules
Baking suppliesUpdates and reminders, sent for you.
Order confirmations, delivery updates, reminders and statements go out on their own, in wording you agree once. Replies come back to the shared inbox.
Messages sent
TodayThis monthTell us what you use today. We’ll show you what to connect first, and the fixed price for each part.
Used in 23 of our projects.
Real projects. The business isn’t named, and names and figures on the screens are changed.
WhatsApp messages become checked draft orders
AutoCountMyInvoisWhatsAppSee the project →F&B and central kitchensFor a chicken rice chain in Seberang PeraiOutlet ordering systemOutlets order by the cut-off, the kitchen sees the totals
WhatsAppSee the project →Retail with outletsFor a fashion chain in the Klang ValleyDaily sales and cash closingEvery outlet’s cash counted and checked tonight
SQL AccountWhatsAppSee the project →Online sellersFor a health food brand in KluangCustomer service AI agentOrder and delivery questions answered, any hour
WhatsAppShopeeLazadaSee the project →ManufacturersFor a steel fabricator in BalakongQuotation to sales orderQuotes, revisions and deposits, then straight to production
AutoCountMyInvoisWhatsAppBillplzSee the project →Contractors and engineeringFor a building contractor in SelangorSite diaries and progressEvery site’s day, with photos, by 6 pm
WhatsAppGoogle Workspace™See the project →17 more projects that use WhatsApp
- Client document portalProfessional services · for an accounting firm in Segamat
- Enrolment and fee remindersEducation and tuition centres · for a tuition centre in Sepang
- Sales rep appDistributors and wholesalers · for a drinks distributor in Kedah and Perlis
- Collections and statementsDistributors and wholesalers · for a hardware wholesaler in Kota Bharu
- Customer ordering portalDistributors and wholesalers · for an FMCG distributor in Pahang
- Outlet stock and wastageF&B and central kitchens · for a nasi kandar group in Penang
- Member and repeat-customer follow-upsRetail with outlets · for a baby store chain in Sarawak
- Job orders and production trackingManufacturers · for a plastics moulder in Kemaman
- Partial deliveries and progress invoicesManufacturers · for a contract furniture maker in Muar
- Purchasing and raw material stockManufacturers · for a sambal and sauce maker in Banting
- Progress claims and variation ordersContractors and engineering · for an M&E contractor in Johor
- Purchasing and subcon claimsContractors and engineering · for a fit-out contractor in Kuala Lumpur
- Monthly billing and collectionsProfessional services · for an HR consultancy in Seri Kembangan
- Deadline and job trackingProfessional services · for a secretarial and tax firm in Sandakan
- Class timetables and teacher attendanceEducation and tuition centres · for a tuition group in Manjung
- Parent updates on WhatsAppEducation and tuition centres · for a children’s language centre in Bentong
- Website with online enrolmentEducation and tuition centres · for a music school in Setia Alam
How it connects.
Plain and careful. We look at how your team uses WhatsApp today before we promise anything.
- We check what you use
In the free call, we look at your WhatsApp number and Business account and how your team uses WhatsApp today.
- We use the supported way
We connect through the options WhatsApp supports for your setup. If something isn’t possible, we tell you before you pay anything.
- We switch it on carefully
We test with a small batch of your real records first. Your team checks them before it goes live, and every sync is logged after.
The connection runs through your own WhatsApp Business account, so the number and the chats stay yours. Usually, you keep your current WhatsApp number.
What it costs.
A WhatsApp inbox or agent on its own is a Focused project, from RM 5k, with a first version in 2–4 weeks. More often it’s part of a larger system – such as an order system that takes orders from WhatsApp – and priced with the rest of it.
- A fixed price for every feature, agreed before we start. Never by the hour.
- Your written quote within 3 working days of the free call.
Questions about WhatsApp.
Can we keep our current number?
Usually, you keep your current WhatsApp number. We check how it’s used today during the free call, and explain the options before we quote.
Will the AI agent reply to everything?
No. It answers routine questions, such as prices and stock, from information you approved. Orders, money, complaints and anything unusual wait for a person’s OK, and the chat goes to your team.
Is our data used to train AI?
We only use AI providers that commit not to train their models on your data. The agent reads your approved answers, prices and stock when it replies.
Do customers need to install anything?
No. They keep using WhatsApp exactly as they do now.
What does WhatsApp itself charge?
WhatsApp charges for some business messages, such as reminders. Those are billed to your own account, separate from our price. AI usage is also paid separately, from a usage account you top up.
Can staff reply from their phones?
Yes. The shared inbox works in a browser on any phone or computer, so the right person can pick up a chat.
What does it cost?
A WhatsApp inbox or agent on its own is a Focused project, from RM 5k. Most often it’s part of a larger system, priced with the rest. You get your written quote within 3 working days of the free call, and your first 3 months of hosting and care are included.
Something else about WhatsApp? 
Ask on WhatsApp
Pick up every message, without the late nights.
Tell us what your customers ask on WhatsApp today. We’ll show you what the agent could answer on its own, what should wait for your team, and the fixed price for each part.
Tell us how you work today.
We’ll show you what we’d build first and what it costs. Free, no obligation.
- 1
Send us a message
Pick what sounds familiar and a time. We reply within one working day.
- 2
A free 30-minute call
On WhatsApp or Google Meet. We look at how you work today.
- 3
A fixed price for every feature
Your written quote within 3 working days of the call.
Send on WhatsApp Or email sales@belcort.com · We reply within one working day.