Parent updates on WhatsApp for a language centre.
How a children’s language centre in Bentong stopped answering “has my child arrived?” all afternoon, with every update from one WhatsApp number.
Parent updates
TodayScheduled2Sent
ResultsReading test · Level 310 results from Teacher Yasmin10 parents4:40ChangePhonics at 10:30 amBentong · Room 3 is being repaired12 parents4:12ArrivalArrived for classTicked by the teacher at the door94 parents5:10AbsentNot in class today15 minutes after class started6 parents5:15HomeworkMandarin Level 2 · page 14–15Photo of the worksheet · due Saturday14 parents4:55HomeworkEnglish Level 3 · spelling list 6Spelling test on Saturday10 parents4:30NoticeBring your Mandarin workbookMandarin Level 2 · Saturday · Raub16 parents12:00NoticeClosed on Sat 31 OctTeacher training day · both branches286 families10:00Reading test · English Level 3
- Class
- Thu 3:00 pm · Bentong
- Teacher
- YATeacher Yasmin
- Goes to
- 10 parents, one message each
To Pn. ZubaidahHi Pn. Zubaidah, Adam’s reading test is in. He moves up from Level 3 to Level 4. He reads with more confidence now. Please practise long vowels at home. – Teacher Yasmin- 1.because
- 2.friend
- 3.caught
- 4.thought
- 5.enough
- 6.laugh
- 7.island
- 8.answer
On screen: Attendance, homework and results sent to parents.A real project. The business isn’t named, and names and figures on the screens are changed.
- Business
- English and Mandarin centre for children, Bentong and Raub
- Team
- About 14 teachers, 3 front desk
- Students
- About 300, aged 4 to 12
- Works with
- WhatsApp, Google Workspace
- First version
- 3–4 weeks
- Project size
- Business system, from RM 15k
How parent updates worked before.
Twenty class chat groups, and a front desk phone that rang all afternoon.
Every class had a WhatsApp group. Teachers posted homework at night, and parents’ replies buried it.
Parents messaged the front desk to ask whether their child had arrived. At 3 pm the phone never stopped.
Test results went home on paper. Some never reached the parent, and some came back weeks later.
One part: every parent update, from one WhatsApp number.
This was one part, built on the centre’s own WhatsApp number. Parents kept WhatsApp, teachers kept their phones, and the typing and copying stopped.
Parents know their child has arrived.
Teachers tick each child in on a phone, and parents hear if their child is missing 15 minutes into class.
English Level 3
3:00–4:30 pm · Room 2 · Teacher Yasmin
Each parent gets a message when you tick. Parents of children not here are told at 3:15 pm.
Homework and changes, to the right parents only.
Teachers post homework once with a photo of the worksheet, and admin approves class changes before they go out.
Waiting for approval
Class changes1Homework today2PreviewSaturday’s Phonics class moves to 10:30 am, Room 1. Reply OK to confirm.- 1.爸爸
- 2.妈妈
- 3.哥哥
- 4.妹妹
- 1.because
- 2.friend
- 3.caught
- 4.thought
Results reach the parent, with the teacher’s note.
AI writes a friendly message for each parent from the teacher’s marks and note, and the teacher checks every one.
Results · English Level 3
Reading test10Last month| Student | Reading | Spelling | Level | Teacher’s note |
|---|---|---|---|---|
| Adam Haris | 8/10 | 18/20 | 3 → 4 | Practise long vowels |
| Pang Kai Xuan | 9/10 | 19/20 | 3 → 4 | Reads aloud confidently |
| Sarah Kaur | 6/10 | 14/20 | Stays at 3 | More reading at home |
| Rayyan Zakwan | 7/10 | 17/20 | 3 → 4 | Great effort on spelling |
| Lai Yi Ling | 9/10 | 20/20 | 3 → 4 | Ready for Level 4 books |
| Aditya Rao | 5/10 | 12/20 | Extra practice | Missed 3 classes |
| Nur Damia | 8/10 | 16/20 | 3 → 4 | Neat, full sentences |
| Ryan Ho | 7/10 | 15/20 | Stays at 3 | Speaks up more now |
| Qaira Batrisya | 8/10 | 17/20 | 3 → 4 | Loves the story books |
| Jayden Loo | 6/10 | 15/20 | Stays at 3 | Read 10 minutes a day |
Parents reply on WhatsApp, and the front desk answers.
Replies come to the front desk, next to the message they answer, so nothing is lost in a teacher’s phone.
Replies
Unread5AllWhat should Sarah read at home?
OK, noted. Thank you teacher!
Can Kai Xuan join at 10:30 too?
Yi Ling has a fever, she’ll miss Saturday.
Alhamdulillah, thank you!
Sorry, he was unwell today.
Sent 5:48 pm · readHi Mrs Kaur, Sarah’s reading test is in. She stays at Level 3 for one more month. She reads well, and more reading at home will help. – Teacher YasminHi Mrs Kaur, Teacher Yasmin will send three Level 3 books for Sarah on Saturday. Ten minutes a day is plenty.
SendEach part is a feature with its own fixed price, agreed before we start. See how this project was priced or get a fixed quote for yours →
From the classroom door to the parent’s phone.
Teachers tick and type. Each family gets its own message. Part of our AI agents work →
- Teachers
Tick attendance and post homework once, from their phones.
- IPFront desk · Imelda
Approves class changes and answers replies from one inbox.
- Parents
Get arrival, homework, results and changes in one chat with the centre.
- ASOwner · Angela Seow
Sees what was sent, to whom, and which parents haven’t read it.
- No more “has my child arrived?” calls at 3 pm.
- No more homework lost in busy group chats.
- Every parent hears about a class change.
One part, live in under a month.
One phase, so teachers were using it within a month. Fees can be added later as a next part.
Every parent kept up to date
Want parents kept up to date, without the typing?
Questions about this system.
What did this project cost?
Business system, from RM 15k. Every feature had a fixed price, agreed before work started, and the first 3 months of hosting and care were included. AI usage is paid separately: you top up your own usage account.
Do parents need to install anything?
No. Updates arrive in WhatsApp, in the chat parents already have with your centre.
Does it use our own WhatsApp number?
Yes. Messages are sent from your centre’s WhatsApp Business number. WhatsApp charges a small fee for some business messages, and we show you the expected cost before you start.
Can we add fee reminders later?
Yes. Fees, reminders and online payment can be added as a next part, with its own fixed price, using the same students and parents.
Another question? Ask on WhatsAppWe reply within one working day.
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- 1
Send us a message
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- 2
A free 30-minute call
On WhatsApp or Google Meet. We look at how you work today.
- 3
A fixed price for every feature
Your written quote within 3 working days of the call.
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