Every customer answered on time.
Customer systems we’ve built that answer customers on WhatsApp, keep every conversation in one place and remind your team to follow up.
Shown hereCustomer service AI agent, for a health food brand in Kluang →Last night · 6 pm to 9 am
All19Handed to you3| Time | Customer | Asked | What the agent did | Status |
|---|---|---|---|---|
| 6:12 pm | Alvin Liaw | Where is W2209? | Arrives Thu 8 Oct, with tracking | Answered |
| 8:31 pm | Ridhwan | Change address, W2216 | Changed before packing | Answered |
| 9:18 pm | Yong J. | 一盒有几包？ | 20 sachets a box, in Chinese | Answered |
| 10:20 pm | Sivanesan K. | Parcel came damaged | Photos attached, passed to Normala | Handed to you |
| 11:40 pm | Marilyn | Return an unopened box? | Yes, within 7 days | Answered |
| 11:50 pm | Kar Mun | Collagen drink while pregnant? | Health question, passed to Normala | Handed to you |
| 12:26 am | Salbiah | Boleh hantar ke Labuan? | RM 15 to Labuan, in Malay | Answered |
| 2:40 am | Jamil A. | Do you have a shop in KL? | Online only, 2–3 days to KL | Answered |
| 7:35 am | Pn. Kamsiah | 40 boxes for my office | Bulk order, passed to Normala | Handed to you |
- Answered on WhatsApp
Orders, deliveries and common questions answered for you, with a person for the rest.
- Follow-ups that happen
Reminders for your team, and for customers who haven’t come back.
- Portals for your customers
Where they reorder, pay and see their own history.
What we’ve built for it.
6 real projects, from businesses like yours. Each one has its own page.
Your usual
Order by 5:00 pm for Friday 9 Oct
You have 1,240 points, worth RM 12.40.10:00
Two more documents, and we can close your month.
And 3 more received: fixed deposit, hire purchase and e-wallet statements.
Thanks for the invoices. Only the bank statement and petty cash left, then we’ll send your September report.
SST return · 30 Nov
EA forms · 28 Feb 2027
English Level 3
3:00–4:30 pm · Room 2 · Teacher Yasmin
Each parent gets a message when you tick. Parents of children not here are told at 3:15 pm.
Microsoft 365
Using something else? Ask us. We’ll tell you honestly whether it can connect. See every system we work with →
See what it would cost for your business.
Focused from RM 5k · Business system from RM 15k · Connected platform from RM 50k. A free 30-minute call, then a fixed price for every feature. Free, and no obligation.
Questions about customer systems.
How much does a customer system cost?
It depends on how many parts you need. Focused, one part such as an AI agent that answers order and delivery questions: from RM 5k. Business system, such as follow-ups and a customer portal together: from RM 15k. Connected platform, across channels and systems: from RM 50k. Every feature has a fixed price, agreed before we start.
Will customers know they are talking to AI?
Yes. The assistant says so, answers only from your own information and hands over to your team when it can’t help.
Does it use our WhatsApp number?
Yes. It connects to your WhatsApp Business number, so customers keep messaging the number they know.
Can our team see every conversation?
Yes. Every message, answer and hand-over is kept in one place, with the customer’s history beside it.
Who owns the system and the data?
You do. You get the source code, your data, the documentation and admin access.
Another question? 
Ask on WhatsAppWe reply within one working day.
Tell us how you work today.
We’ll show you what we’d build first and what it costs. Free, no obligation.
- 1
Send us a message
Pick what sounds familiar and a time. We reply within one working day.
- 2
A free 30-minute call
On WhatsApp or Google Meet. We look at how you work today.
- 3
A fixed price for every feature
Your written quote within 3 working days of the call.
Send on WhatsApp Or email sales@belcort.com · We reply within one working day.