Daily cash closing for a fashion chain with five outlets.

How a fashion retailer in the Klang Valley stopped adding up photos of closing sheets at midnight, and started seeing every outlet’s cash before bed.

stores.yourcompany.my
LULunara HQ
SearchCtrl K
Outlets5
Daily closing1
Stock
Transfers3
Members
Money
Cash and bank
Reports
EVElvina · HQ admin

Daily closing · Thu 8 Oct

All outlets5
POS synced 10:15 pm
SalesRM 48,2605 outlets
Cash expectedRM 11,420
Cash countedRM 11,385
DifferenceRM 351 outlet
OutletSalesCashCountedStatus
Sentul14,8803,1203,120Dellie · 10:02 pm
Selayang11,2402,6102,610Florina · 10:05 pm
Melawati9,9302,2802,245Short RM 35
Gombak7,4101,9401,940Jacinta · 10:11 pm
Rawang4,8001,4701,470Jainal · 10:14 pm
All outlets48,26011,42011,385Summary sent to owner
To bank on FridayRM 11,385cash counted, 5 outlets
Floats keptRM 1,000RM 200 in each till, not counted
Card and e-⁠walletRM 36,840settles on Friday
All outlets, by paymentRM 48,260
CardRM 27,190E-⁠wallet and QRRM 9,650CashRM 11,420
MelawatiClosing · 10:08 pmShort RM 35
Melawati, Thursday
Closed by
VJVerawati
Float kept
RM 200, not counted
Sales by payment
Card5,140.00
E-⁠wallet and QR2,510.00
Cash2,280.00
Sales9,930.00
Cash
POS expects2,280.00
Counted by Verawati2,245.00
Short35.00
Note from the outlet
REFUNDBLOUSE35.00CASHRM 35.00
Refund given in cashA blouse returned, RM 35. Not keyed into the POS. Slip attached.
Ask VerawatiAccept with note
Close Melawati

Sales today RM 9,930 · Verawati

Cash in the drawer
RM 100121,200
RM 5010500
RM 2018360
RM 1013130
RM 5735
RM 12020
CountedRM 2,245
POS expectsRM 2,280
DifferenceShort RM 35
Short RM 35. Add a note?Say what happened, and add a photo, before you submit.
RecountAdd a note
10:06

On screen: Every outlet’s cash counted and checked tonight.A real project. The business isn’t named, and names and figures on the screens are changed.

Business
Women’s fashion retailer, Klang Valley
Team
About 35 staff
Outlets
5 mall outlets
Works with
Their POS, SQL Account, WhatsApp
First version
4–⁠5 weeks
Project size
Business system, from RM 15k
Before

How closing worked before.

Five tills, five paper sheets, and five photos in a WhatsApp group at half past ten.

  • At closing, each outlet wrote its cash on a paper sheet and sent a photo to a WhatsApp group.

  • The owner added up five photos at midnight, and checked them against the POS reports the next morning.

  • When the cash was short, nobody knew until days later, and by then the reason was forgotten.

What we built

Four screens, from the till to the bank.

The POS stayed. The paper sheet, the WhatsApp photos and the midnight sums went.

01Closing on the phone

Each outlet counts its cash on the shop phone.

Staff count note by note, any gap with the POS shows at once, and they add a note and photo.

Short RM 35

Counted RM 2,245 · POS expects RM 2,280

What happened?
Refund given in cash
Wrong change given
Not sure yet, will check
Note
A blouse was returned at 6:40 pm. RM 35 refunded from the till, not keyed into the POS.
Photos
REFUNDBLOUSE35.00CASHRM 35.00+
BackSubmit closing
10:08
02Every outlet, one screen

HQ watches the outlets close, and checks only the one that’s off.

Each closing appears next to the outlet’s POS sales, and any outlet that’s off is flagged with its note.

stores.yourcompany.my

Tonight · Thu 8 Oct

Closing nowNeeds a look1
POS synced 10:09 pm
Closed3 of 5Gombak is counting
Cash counted so farRM 7,975of RM 8,010 expected
Needs a look1Melawati, short RM 35
OutletSalesCashCountedStatus
Sentul14,8803,1203,120Closed 10:02 pm
Selayang11,2402,6102,610Closed 10:05 pm
Melawati9,9302,2802,245Short RM 35 · note added
Gombak7,4101,940–Jacinta is counting
Rawang4,8001,470–Not started yet
GLGeok Lian gets the summary when the last outlet closes.Open Melawati
03Owner’s summary

The owner sees tonight’s numbers before bed.

When the last outlet closes, one summary shows sales by outlet, cash counted and anything to check tomorrow.

Tonight’s closing

All 5 outlets closed by 10:14 pm

SalesRM 48,260
Outlets closed5 of 5
Cash countedRM 11,385
By outlet
Sentul14,880
Selayang11,240
Melawati9,930
Gombak7,410
Rawang4,800
Melawati is short RM 35A cash refund, with the slip attached.
TodayReportsStockStaff
10:20
04Bank and accounts

Bank-⁠ins and card payments matched the next day.

Accounts uploads the bank statement, the system matches cash, card and e-⁠wallet to each closing, then posts to SQL Account.

stores.yourcompany.my

Cash and bank · Thu 8 Oct

Statement read Fri 4:10 pm
Cash bankedRM 9,9154 of 5 outlets
Card and e-⁠wallet settledRM 35,600of RM 36,840
Still waitingRM 2,7102 items
OutletCashBankedCard + e-⁠walletSettledStatus
Sentul3,1203,12011,76011,760Matched
Selayang2,6102,6108,6308,630Matched
Melawati2,2452,2457,6507,650Matched
Gombak1,9401,9405,4704,230E-⁠wallet RM 1,240 due
Rawang1,470–3,3303,330Cash not banked
APThursday’s sales, 5 outlets by payment typePost to SQL Account

Each part is a feature with its own fixed price, agreed before we start. See how this project was priced or get a fixed quote for yours →

From the till to the owner’s phone.

Outlet staff count at 10 pm, HQ checks the one that’s off, and accounts matches the bank the next day.

  • Outlet staff

    Count the drawer on the shop phone at closing, in a few minutes.

  • BJArea manager · Bernard

    Hears about a difference the same night, with the note and the photo.

  • EVHQ admin · Elvina

    Checks only the outlet that is off, not all five.

  • APAccounts · Aparna

    Matches bank-⁠ins in minutes, and stopped retyping daily sales.

  • GLOwner · Geok Lian

    Sees every outlet’s sales and cash on the phone before bed.

What changed at closing
  • No more adding up photos at midnight.
  • A shortfall is explained the same night, not next week.
  • Bank-⁠ins and card payments checked every day, not at month-⁠end.
Cost and timeline

Closing first, then the bank.

In two phases, so every outlet was closing on the phone within the first five weeks.

Phase 1 · 4–⁠5 weeks

Every outlet closed on a phone

Phase 2 · 3 weeks

Matched to the bank, posted to accounts

Project sizeFrom RM 15kBusiness system · first 3 months of care included?How we price a project

Want every outlet to close like this?

Questions about this system.

What did this project cost?

Business system, from RM 15k. Every feature had a fixed price, agreed before work started, and the first 3 months of hosting and care were included.

Does it replace our POS?

No. Your POS keeps ringing up sales. The system reads each outlet’s daily totals from it, so staff only count the cash.

What if our POS can’t share its data?

Then staff key in the totals from the POS end-⁠of-⁠day report, on the same screen. We check what your POS can do before we quote.

Does it work with SQL Account or AutoCount?

Yes. Each day’s sales, by outlet and payment type, go into SQL Account, AutoCount or Xero, so nobody retypes them.

Can we start with closing only?

Yes. Closing on the shop phone, checked against the POS, is a focused project from RM 5k. The owner’s summary and bank matching can follow.

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