A brand shop for a children’s clothing label.

How a children’s clothing brand in Kuching opened its own shop beside Shopee and Lazada, with the same stock and one back office.

yourbrand.my
Free delivery over RM 150, anywhere in Malaysia
Little RambutanNew inBabyGirlsBoysGifts
SearchAccountCart 1
New
Girls · Pyjamas
Cotton pyjama set, Clouds
RM 69.00

Soft cotton, a loose fit and a cloud print. Machine wash at 30°.

Colour Clouds
Size 4Y · only 3 left
2Y3Y4Y5Y6Y
Add to cart
  • Delivered in 2–⁠4 working days
  • Free exchange of size within 14 days
Pay by FPX online banking, card or e-⁠wallet
Goes well with
Muslin swaddle, 2 packRM 59.00
Cotton hat, CloudsRM 25.00
Romper, 2 packRM 89.00
Size guide4Y fits a child of about 98–⁠104 cm

On screen: Your own shop, with payments and shared stock.A real project. The business isn’t named, and names and figures on the screens are changed.

Business
Children’s clothing brand, Kuching
Team
About 10 staff
Channels
Own website, Shopee and Lazada
Works with
Xero, Shopee, Lazada
First version
4–⁠6 weeks
Project size
Business system, from RM 15k
Before

How selling worked before.

Orders by direct message, payment by bank transfer and a screenshot to match each one.

  • Every sale went through a marketplace, with its fees, its rules and its look.

  • Repeat customers had no way to buy from the brand directly, so they searched the marketplaces again.

  • Customer details stayed with the marketplaces, so the brand never knew who bought twice.

What we built

A shop with the brand’s own name on the door.

Shopee and Lazada stayed. Now parents can also buy straight from the brand, on any phone.

01The shop

A shop that looks like your brand, not a marketplace.

Parents browse by age and buy sizes that are in stock, and the team changes products and photos themselves.

Little Rambutan
Girls · PyjamasCotton pyjama set, CloudsRM 69.00
Size 4Y · only 3 left
2Y3Y4Y5Y6Y
Delivered in 2–⁠4 working days
FPX, card or e-⁠wallet
Add to cart · RM 69.00
8:41
02Checkout

Pay by online banking, card or e-⁠wallet.

Payments go through one gateway, and each is confirmed before the order reaches the packers.

Checkout

2 items · delivery to Kuching

Pyjama setClouds · 4Y
RM 69.00
Swaddle, 2 packMuslin · sand
RM 59.00
DeliveryRM 8.00
TotalRM 136.00
Pay with
Online bankingFPX, all Malaysian banks
CardVisa or Mastercard
E-⁠walletPay with your e-⁠wallet app
Pay RM 136.00
8:46
03Back office

Orders, payments and repeat customers in one place.

Each order shows how it was paid and where it is, and the week’s sales go to Xero.

admin.yourbrand.my/orders

Website orders · Mon 5 – Thu 8 Oct

All96To pack2Refunds1
Payment checked 8:50 am
OrderCustomerItemsPaid withAmountStatus
#LR1208Fatin Najwa2nd orderPyjama set 4Y, swaddleFPX136.00Paid · to pack
#LR1207Chen Yu TongNewNewborn gift setCard189.00Paid · to pack
#LR1206Thilaga R.4th orderRomper, 2 packE-⁠wallet97.00Shipped
#LR1205Hanis M.3rd orderPyjama sets × 2, hatFPX163.00Shipped
#LR1204Celine OngNewPyjama set 6YCard77.00Refund requested
#LR1203Wardina2nd orderMuslin swaddle × 2E-⁠wallet126.00Delivered
+ 90 more orders this week
RM 9,840sales, 96 orders38repeat customers52 · 31 · 13FPX · card · e-⁠walletExport to Xero
04Products and stock

One product, one stock count, on every channel.

When a size sells on the website, Shopee and Lazada are updated too.

admin.yourbrand.my/products

Cotton pyjama set, Clouds

DetailsPhotos4Sizes and stock5
Publish changes
Cotton pyjama set, CloudsRM 69.00 · Girls · Pyjamas · 4 photos
One count, every channel
SizeIn stockWebsiteShopeeLazada
2Y24242424
3Y18181818
4Y33 · low3 · low3 · low
5Y11111111
6Y0Sold outSold outSold out
A size sold on any channel lowers the same count. 4Y is flagged before it sells out.

Each part is a feature with its own fixed price, agreed before we start. See how this project was priced or get a fixed quote for yours →

Four people behind the shop.

Marketing, admin, accounts and the owner each have their own view of the same shop.

  • JLMarketing · Jia Ling

    Changes products, photos and banners without asking anyone.

  • SIAdmin · Siti

    Sees website orders beside marketplace orders, and handles refunds.

  • MRAccounts · Mei Ru

    Gets sales, fees and refunds in Xero, by payment method.

  • NBOwner · Nabila

    Sees website sales and repeat customers each week.

What changed for the brand
  • No more orders by direct message and bank transfer.
  • Customers buy again from the brand, not a search.
  • Customer details stay with the brand, so repeat buyers are known.
Cost and timeline

Open for orders first, connected second.

In two phases, so the shop was taking orders within six weeks.

Phase 1 · 4–⁠6 weeks

The shop, open

Phase 2 · 3–⁠4 weeks

Connected

Project sizeFrom RM 15kBusiness system · first 3 months of care included?How we price a project

Want your own shop beside the marketplaces?

Questions about this system.

What did this project cost?

Business system, from RM 15k. Every feature had a fixed price, agreed before work started, and the first 3 months of hosting and care were included.

Which payment methods can the shop take?

FPX online banking, cards and e-⁠wallets, through one payment gateway such as Billplz or Stripe. You open the account with the gateway, and the money goes straight to your bank.

Can we change products and photos ourselves?

Yes. Products, prices, photos, banners and pages are changed in the back office, with no code.

Who owns the shop?

You do. You get the source code, your data, your customers’ details, the documentation and admin access.

Another question? Ask on WhatsAppWe reply within one working day.

Free consultation

Tell us how you work today.

We’ll show you what we’d build first and what it costs. Free, no obligation.

  1. 1

    Send us a message

    Pick what sounds familiar and a time. We reply within one working day.

  2. 2

    A free 30-⁠minute call

    On WhatsApp or Google Meet. We look at how you work today.

  3. 3

    A fixed price for every feature

    Your written quote within 3 working days of the call.

Your free consultation30 min
What takes the most time?Pick any
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Send on WhatsApp

Or email sales@belcort.com · We reply within one working day.

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