Systems we’ve built for distributors and wholesalers.
For businesses that sell on account to cafés, shops and trade customers, take orders by email, PDF, phone and text, and deliver with their own vans.
- 1A customer orders by text
- 2The order is drafted for you
- 3Anything unusual is flagged
- 4One tap to confirm
- 5Posted to Xero
Sounds like your business?
Orders come in by email, PDF and text, and someone punches them in after everyone else goes home.
Order inbox system →Stock still goes out to accounts that should be on stop.
Order inbox system →A customer says it never arrived, and nobody can find the signed docket.
Picking and delivery with proof →Statements go out one by one, and I’m never sure exactly who owes what, or for how long.
Collections and statements →What we’ve built for distributors.
Five real projects, each for a different distribution business. Start with one part, and add the next when you’re ready.
Order inbox system
Every chat message becomes a draft order, with the customer’s own prices and credit limit checked. The office reviews the few that need it, instead of punching them all in.
- Orders from
- Chat messages and phone calls
- First version
- 4–5 weeks
- Project size
- Business system, from AUD 15k
Draft order #2094
Harbourside Café- Delivery
- Sat 10 Oct · from “for Saturday”
- Owes
- $2,940 · limit $10,000
Brunswick Deli Co.
Price list C · 30 days · Dan
Sales rep app
Your sales team follows a route, sees each shop’s own prices, stock and what it owes, and takes orders and payments in the shop. The sales manager sees every visit as it happens.
- First version
- 4–5 weeks
- Project size
- Business system, from AUD 15k
Invoice INV-58214
$443.40
Docket 7716 · Thu 8 Oct · billed for what was delivered
- Signed by
- Sam Taylor
- Time
- 10:48 am
- Driver
- MKMick
- Freezer
- −18°C
Picking and delivery with proof
Picking lists by route and bin, trucks loaded in drop order, and every drop signed and photographed on the driver’s phone. The proof is on the invoice.
- First version
- 4–6 weeks
- Project size
- Business system, from AUD 15k
Ageing · as at Mon 5 Oct
By sales repBy customer186| Sales rep | 1–30 days | 31–60 days | 61–90 days | 90+ days |
|---|---|---|---|---|
| SNSarah52 customers | 41,200 | 18,900 | 4,620 | – |
| JSJosh47 customers | 38,600 | 21,300 | 6,100 | 4,200 |
| DNDan39 customers | 30,100 | 14,260 | 3,600 | 6,300 |
| KMKim48 customers | 49,000 | 17,700 | 4,300 | – |
| Total | 158,900 | 72,160 | 18,620 | 10,500 |
Collections and statements
Who owes what by 30, 60 and 90 days, statements on the 1st, and polite reminders by chat. Promises to pay are recorded, and disputes go to the sales rep.
- First version
- 3–4 weeks
- Project size
- Business system, from AUD 15k
Your usual
Order by 5:00 pm for Friday 9 Oct
Customer ordering portal
Shops reorder their usual items at their own prices, see what’s in stock and pay what they owe online. Your office gets the orders checked and ready.
- First version
- 5–6 weeks
- Project size
- Business system, from AUD 15k
Seen one like yours? Email for a ballpark on something similar →
Real projects. The businesses aren’t named, and names, prices and systems on the screens are changed.
Using something else? Ask us on the free call. We’ll tell you honestly whether it can connect.
Is this for you?
An honest check before the call. If it isn’t a fit, we’ll say so.
You sell on account to cafés, shops or trade customers, with a price list for each.
Orders arrive by email, PDF, phone and text, and someone keys them into Xero or MYOB.
Credit stops, back orders or proof of delivery live in spreadsheets and in someone’s head.
You’d like to start with the part that takes the most time, and add the next when the team is ready.
Your customers’ orders already reach Xero or MYOB without anyone retyping them.
You’d rather pay by the hour for open-ended work. We price every feature in writing before we start.
You need a team in your warehouse every week. We work from Kuala Lumpur, on Perth time.
What a system for distributors costs.
It depends on how many parts you need and which systems it connects to. Every project fits one of three sizes.
Every feature has a fixed price, agreed before we start. Your first 3 months of hosting and care are included. How we price a project
Start with the part that takes the most time.
Questions from distributors.
How much does a system for a distributor cost?
One part, such as month-end statements, starts from AUD 5k. A system with several parts, such as orders, credit stops and approvals, or a customer ordering portal, starts from AUD 15k. Several systems working as one, across sites, start from AUD 50k. Every feature has a fixed price, agreed before we start.
Do our customers have to change how they order?
No. They keep ordering the way they do now, by email, PDF, phone or text, and the system reads what they send. Ordering online is there for the customers who want it.
Will it work with Xero or MYOB?
Yes. Approved orders, invoices and payments go into Xero or MYOB, so nobody types them twice. We connect to any system with an API, and check your setup on the free call before we quote.
What if it reads an order wrong?
Every draft is checked against the customer’s prices and credit limit before anything goes out. Anything unclear waits for a person on your team to confirm it.
Can we start with one part and add the rest later?
Yes. Start with the part that costs you the most time, such as orders or collections, and add the next part when the team is ready. Each new part gets its own fixed price, in writing, before we start.
Can drivers use their own phones?
Yes. The driver screens open in the phone’s browser. There is nothing to install.
You’re in Malaysia. How does that work for us?
Kuala Lumpur is on Perth time, and 2 hours behind Sydney and Melbourne (3 in daylight saving), so we work from your late morning to the end of your day. You see progress every week, and we reply within one Australian business day.
Another question? Ask by emailWe reply within one Australian business day.
Tell us how you work today.
We’ll show you what we’d build first and what it costs. Free, no obligation.
- 1
Pick a time
Choose a slot in your working hours on our booking page.
- 2
A free 30-minute call
On Google Meet, with Nicks. We look at how you work today.
- 3
A fixed price for every feature
Your written quote within 3 working days of the call.
Email this to Nicks · We reply within one Australian business day.