Receive
Every request enters through a single point, whether it started as a message, a form or a conversation.
Requests arrive everywhere and nobody can see who owns one or where it is stuck.
See how it runsOne entry point, an owner from the start
Visible state
Email · chat · a form · the corridor
No owner, no visible state
A request starts as a message, a form or a conversation. It gets forwarded to someone who forwards it again. Nobody can answer "where is it now" without asking three people, and the requester chases because silence is indistinguishable from refusal.
We give every request one entry point, an owner from the moment it arrives, and a visible state. Routing and approval thresholds follow your rules. People approve; the workflow makes sure the right person is asked, has the context, and that nothing sits unowned.
Tell us the workflow, and we will say whether it is ready.
Talk it through on WhatsAppEach stage is named, and the stage where a person takes over is named too.
Every request enters through a single point, whether it started as a message, a form or a conversation.
A request has an owner from the moment it arrives, so nothing sits unowned while people forward it on.
Routing and approval thresholds follow your rules, and the workflow makes sure the right person is asked.
People approve, not the workflow; the approver is given the context needed to decide without chasing anyone.
The state of every request is visible, so the requester can see progress instead of chasing silence.
Where it applies
Property & Construction · Manufacturing & Distribution · Professional Services · Retail & F&B · Operations · Finance & Procurement · HR & Administration