Workflow & Employee Productivity

AI Chatbot for HR Policy and Employee Questions

Frontline staff ask the same policy questions and HR answers them one by one.

See how it runs

In the language it was asked in

Berapa hari cuti tahunan saya?Anda ada 16 hari — 14 asas, 2 tambahan selepas 3 tahun.

Quoting the clause

Annual leave · clause 6.2

HR policy · v4.2, Jan 2026

Not answered by a bot

Their own caseTo a personAn exceptionTo a person
Illustrative — how the work is shaped, not a client record.

One by one, all week

Berapa hari cuti tahunan?Can I claim this dinner?Same question, third timeAsked in three languagesHR answers each one by hand

Answered one by one

Illustrative — the state before anything is built.

The problem

Leave entitlement, claim limits, shift rules, benefit eligibility. The answers are in the handbook, and staff ask anyway — because the handbook is long and the question is specific. HR becomes a lookup service for its own documents.

What BELCORT does

We answer employee questions from your current approved HR policies, in the languages your workforce actually uses, quoting the clause and its version. Anything involving a person's own case, an exception or a sensitive matter is handed to HR rather than answered.

Tell us the workflow, and we will say whether it is ready.

Talk it through on WhatsApp
03

How it runs

Each stage is named, and the stage where a person takes over is named too.

01

Retrieve

Answers are taken from your current approved HR policies, so the handbook does its own looking up.

02

Answer

Employees ask in the languages your workforce actually uses, and receive the same answer in each of them.

03

Quote

Each answer quotes the clause it relies on and names the policy version that clause belongs to.

04

Hand over

Anything involving a person's own case, an exception or a sensitive matter goes to HR rather than being answered.

Is this the workflow costing you the most?

Where it applies

Manufacturing & Distribution · Professional Services · Retail & F&B · HR & Administration