Book
Slots are offered against your real availability, in the channel your customers already use, rather than agreed by message.
Customer Experience & Self-Service
Booking and Appointment Scheduling with AI
Bookings run through WhatsApp back-and-forth and reschedules get lost.
See how it runsTomorrow, without assembling it
09:00 · Site survey · Bukit MertajamConfirmed11:30 · Fitting · Ms TanConfirmed14:00 · Moved from ThuRescheduled16:00 · Outside service areaTo a person
In the channel they already use
Booked on WhatsAppConfirmedReminder sentOne calendar updated
Back and forth, then lost
“Is 3pm free?”“Let me check and revert”Rescheduled twice, untrackedDouble booked on SaturdayDiary in someone’s head
Reschedules get lost
The problem
Booking a site visit, a consultation or a table takes four messages to agree a time and two more to confirm. Reschedules happen in the same thread and sometimes only one side updates the calendar. The cost of a missed slot is the whole slot.
What BELCORT does
We handle booking, confirmation, reminders and rescheduling against your real availability, in the channel your customers already use. Changes update one calendar. Your team sees the day ahead without assembling it from messages.
Tell us the workflow, and we will say whether it is ready.
Talk it through on WhatsApp03
How it runs
Each stage is named, and the stage where a person takes over is named too.
Confirm
A confirmation goes out as soon as the slot is taken, so both sides hold the same booking.
Remind
Reminders reach the customer before the appointment, so a slot is not lost to a forgotten visit.
Reschedule
Changes are handled in the same conversation and update the same calendar, so neither side is left with a stale time.
Show
Your team sees the day ahead as a schedule, instead of assembling it from messages each morning.
Is this the workflow costing you the most?
Where it applies
Property & Construction · Professional Services · Retail & F&B · Sales & Customer Service · Operations